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Aktualizacja umowy

Informacja o sposobie aktualizacji Umowy o wykonywanie zleceń nabycia lub zbycia instrumentów finansowych oraz prowadzenie rachunków

Zasilenie rachunku

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Promocje

Pakiet Prestige, Pakiet Student

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Pożyteczne linki

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Edukacja

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System UTP

Nowe typy zleceń w UTP Nowy sposób obsługi zleceń typu PKC (Market Order) Zlecenie PKC jest zleceniem bez limitu ceny, realizowanym ...

Faq

Frequently Asked Questions

  • What benefits do Investors get from the internet site of Millennium DM?
  • What should I do to be able to place instructions over the Internet?
  • Where do I sign the annex to brokerage agreements in order to be able to place instructions over the Internet?
  • What are the hardware requirements for placing instructions over the Internet?
  • Do I need any additional software to place instructions over the Internet?
  • When I have signed the "Internet Annex", can I place my instructions personally at the Customer Service Point, or over the telephone or fax?
  • How do I benefit from using the Internet Service of Millennium Brokerage House ?
  • How high is the risk that my funds will be transferred to somebody else's account?
  • How long does it take to transfer funds from my bank to Millennium Brokerage House ?
  • How much time does it take for my order to be forwarded from Millennium Brokerage House to WSE over the Internet?
  • What should I do if an order cannot be placed over the Internet?
  • Is there a dedicated telephone line for clients using Internet services of Millennium Brokerage House ?
  • Can I use the Internet service outside business hours of Millennium Brokerage House ?
  • Can businesses use the Internet brokerage services?
  • How can I obtain a transaction receipt?
     

     What benefits do Investors get from the internet site of Millennium DM?
    The most important benefits of investing over the internet site of Millennium Brokerage House are: low operating costs, saved time and direct access to an investment account. In order to ensure the highest security level, we are using the best available security system for the placed orders. Our website is highly functional and dynamic. Our target is to provide comprehensive service, and therefore we will be expanding the scope of options available over the internet to ensure that the Investors can manage their funds even more efficiently.

    Millennium Brokerage House offers real time access to information services such as PAP MAKLER, REUTERS INWESTOR and quotations on the Warsaw Stock Exchange. Additionally, the Investors can access recommendations of our analysts. Millennium Brokerage House provides an option to receive selected information on the investment account, stock exchange listed companies and capital market via email or SMS.

    The Web Inwestor application enables you to:

  • place buy/sell offers for securities traded on Newconnect and WSE in all trading systems (apart from block transactions),
  • transfer funds to bank accounts indicated in the Annex,
  • obtain information on the current balance of your investment account,
  • check history of your securities account and cash account.

     

     
     

     What should I do to be able to place instructions over the Internet?
    Open an investment account with Millennium Brokerage House and sign the "Annex to agreements on rendering brokerage services with regard to placing instructions over the Internet and information distribution". Once you have received your login, password and the devices for authorising the Investor's identity (a microprocessor and a reader), during your first login session you should generate the private and public keys, and then provide your public key to us.

     
     

     Where do I sign the annex to brokerage agreements in order to be able to place instructions over the Internet?
    You can sign the annex at one of the Customer Service Points of Millennium Brokerage House across Poland in person or by mail.
    Having completed the application form available from our website at www.dmbigbg.pl., you should send it to the address of Millennium Brokerage House. We will prepare relevant documents based on the parameters specified in your application form and send them to your home address or to the Customer Service Point indicated by you, where you will be able to sign the documents.
    You can also print out a given Annex available from our website at www.dmbigbg.pl, complete the document, sign it (the signature must be authenticated by a notary) and send it to Millennium Brokerage House . Once we have received the documents we will send back to you one signed copy of the Annex together with the electronic devices and data enabling you to place instructions. You can also complete the required documents and formalities directly at the Customer Service Point.

     
     

     What are the hardware requirements for placing instructions over the Internet?
    The hardware requirements are:

  • computer of Pentium I class or higher,
  • operating system MS Windows 95 or higher, Windows NT,
  • internet browser Microsoft Internet Explorer v. 4.0 or higher,
  • chip card reader (available from Millennium Brokerage House),
  • microprocessor card (available from Millennium Brokerage House).
     
     

     Do I need any additional software to place instructions over the Internet?
    In order to place an instruction over the Internet you need an internet browser supporting the SSL protocol. We suggest that you use Internet Explorer v. 10.0 or higher. Additionally, you need to install the Web Inwestor application - this is done automatically during the first login.

     
     

     When I have signed the "Internet Annex", can I place my instructions personally at the Customer Service Point, or over the telephone or fax?
    Yes. The abovementioned Annex does not exclude the option to place instructions in other ways. If you have signed the additional annexes, i.e. the Annex to the agreement on rendering brokerage services with regard to placing instructions via telephone or the Annex to the agreement on rendering brokerage services with regard to placing instructions over the fax, you can use the other available ways of placing instructions.

     
     

     How do I benefit from using the Internet Service of Millennium Brokerage House ?
    The most important benefits of investing through our Internet site are low costs, time saving, and direct access to your investment account. Signing the "Internet Annex" does not limit any other available ways of placing instructions. In order to ensure the highest security level, we are using the best available transaction security system. With the access to the Internet site of Millennium Brokerage House , the Investor has an access to online stock exchange quotations, online news from information services and selected information on investment account and capital market. The Investor can decide whether to receive selected information via email or SMS.

     
     

     How high is the risk that my funds will be transferred to somebody else's account?
    As a basic safety rule for transfers, in the "Annex to agreements on rendering brokerage services with regard to placing instructions over the Internet and information distribution" you specify one or more bank accounts to which the funds can be transferred. Therefore, it is impossible to enter in the instruction any other account numbers than those defined in the computer system of BIG BG Brokerage House. The second safety rule stems from the law, whereby funds in cash accounts held with brokerage entities cannot be transferred to a bank account if its holder is not the owner of the investment account. Accordingly, BIG BG Brokerage House can transfer the Client's funds only to his own bank account that was indicated earlier on in the aforementioned Annex.

     
     

     How long does it take to transfer funds from my bank to Millennium Brokerage House ?
    This largely depends on procedures in your bank. The fastest way (1 business day) for the cash to reach Millennium Brokerage House is when your bank sends the funds via the Eliksir system. Usually, the funds appear in the investment account after 3 days.

     
     

     How much time does it take for my order to be forwarded from Millennium Brokerage House to WSE over the Internet?
    Orders will be submitted to Warsaw Stock Exchange after they are electronically verified, so practically on-line.

     
     

     What should I do if an order cannot be placed over the Internet?
    In emergency cases, the order can be placed via telephone or fax. You will have the option to place instructions via telephone or fax if you have signed additional annexes, i.e. the Annex to the agreements on rendering brokerage services with regard to placing instructions via telephone or the Annex to the agreements on rendering brokerage services with regard to placing instructions via fax.

     
     

     Is there a dedicated telephone line for clients using Internet services of Millennium Brokerage House ?
    Yes. If you need support with regard to our Internet services, call (022) 69 77 666, which is a dedicated line only for the Clients of Millennium Brokerage House .

     
     

     Can I use the Internet service outside business hours of Millennium Brokerage House ?
    Certainly. The service is available practically 24 hours a day (with short pauses for hardware maintenance and database back-ups). You should note, however, that if you have drawn a credit for purchase of securities or use an overnight deposit, then during the night time, your account balance is lower than during the trading session.

     
     

     Can businesses use the Internet brokerage services?
    Yes, provided that persons authorised to represent the company authorise one person to place instructions over the Internet.

     
     

     How can I obtain a transaction receipt?
    You will receive the transaction receipt by mail. You can also receive a confirmation via email or SMS. 

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